Virus Software

The settings of the antivirus software such as Norton, etc. so there are too many versions and different setting menus that make it difficult for us to provide support but a tip is that you have to "exclude" protection for port 21!

You can try to completely turn off virus protection and hooking up MarketAccess, the connection works properly, so we know that you have to configure your virus scanner or firewall software to open traffic over port 21.